Good to Know
Frequently Asked Questions
Everything you need to choose, prepare, and enjoy Plantly Yours with complete confidence. Explore by category or search below.
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All Questions
21 questionsExplore answers across food, ingredients, preparation, orders, and delivery.
Are all Plantly Yours meals 100% plant-based and vegan?
Yes, every single product in our range is 100% plant-based and vegan. We never use dairy butter, milk powder, eggs, meat, or animal-derived emulsifiers. Our rich, comforting gravies are slow-simmered using clean vegan butter and wholesome plant proteins.
Do Plantly Yours meals contain added preservatives or artificial colours?
None at all. We formulate all our recipes with zero chemical preservatives, no artificial flavours, and no artificial food colours. Sub-zero freeze-drying is our natural preservative method, removing moisture so microbes cannot grow without altering nutrient integrity.
How does freeze-drying protect natural nutrients and authentic taste?
Unlike high-heat canning or dehydration which can destroy vitamins and alter flavour, freeze-drying freezes the freshly cooked meal and gently vaporises water under a vacuum at sub-zero temperatures. This preserves the cellular structure, natural aroma, vibrant colors, and vital nutrients.
Are any Plantly Yours meals gluten-free?
Many of our meals contain no gluten ingredients, including Pav Bhaji, Dal Makhani, Palak Tofu, and Chhole Masala. However, recipes like Schezwan Rice, Pink Sauce Pasta, and Vegetable Fried Rice contain wheat (either through durum wheat pasta or brewed soy sauce). Please check the allergen callout on each product page.
What kind of oils and cooking fats do you use?
We do not use any cooking oil-only clean vegan butter. We never use hydrogenated oils, trans fats, or palm oil fillers, ensuring a light, clean finish that feels great after eating.
How much protein is in each single-serve meal pouch?
Each 80g dry pouch delivers between 9g and 22g of natural plant protein depending on the dish. Soya Keema, Dal Makhani, Palak Tofu, and Chhole Masala lead the range with high-density protein from non-GMO soy chunks, tofu, and slow-cooked legumes.
How do I prepare a meal using the pouch and boiling water?
1. Open the pack and pour the contents into a bowl. 2. Add hot, boiling water as indicated on the pack. 3. Cover and let it sit for the recommended time. 4. Give it a good stir and your delicious plant-based meal is ready!
Can I prepare Plantly Yours on a stove or in a microwave?
Yes! For the stovetop method, empty pouch contents into a small saucepan with the recommended water amount and simmer gently for 2 to 3 minutes. For the microwave, place contents and water in a microwave-safe bowl, cover loosely, and heat on high for 2 to 3 minutes.
What happens if I accidentally add too much or too little water?
Our freeze-dried ingredients are forgiving. If you add slightly too little water, the meal will be thicker and richer, simply add a splash more hot water. If you add slightly too much, let it sit uncovered for an additional 2 minutes or heat gently for 60 seconds to reduce.
What is the shelf life and do I need to refrigerate unopened packs?
Unopened Plantly Yours pouches stay fresh at room temperature for several months from manufacture. No refrigeration, freezer space, or cold chain is needed before preparation. Store them in your kitchen pantry, office drawer, backpack, or suitcase.
How much food does one single-serve pouch make once prepared?
Each pouch contains 80g of concentrated freeze-dried food. Once hot water is added, it rehydrates into a generous, hearty meal portion weighing between 250g and 300g, designed to comfortably satisfy one adult.
How does the Build a Box bundle savings work?
Our Build a Box page lets you curate your own custom meal box. Choose from 5-meal, 10-meal, or 15-meal tiers. Discounts are calculated automatically: 8% off for 5-9 meals, 10% off for 10-14 meals, and 12% off for 15+ meals, with free shipping automatically applied to all orders above ?999.
Can I mix and match different flavours in one box?
Yes, you have complete freedom to choose any combination across all 10 flavours. Double up on rich Indian classics like Pav Bhaji and Dal Makhani, or combine them with global bowls like Green Thai Curry and Pink Sauce Pasta.
What payment options do you accept on checkout?
We accept all major secure online payment options: UPI (Google Pay, PhonePe, Paytm, BHIM), Credit and Debit Cards (Visa, Mastercard, RuPay, American Express), and NetBanking across 50+ banks. All transactions are 100% encrypted and secured.
Can I change or cancel my order after placing it?
Because our fulfilment team prepares shipments quickly, please reach out via Live Support or email support@plantlyyours.com within 2 hours of placing your order if you need to adjust items or your delivery address.
Do you offer repeat deliveries or recurring subscriptions?
We are rolling out flexible recurring subscriptions soon so your pantry stays stocked automatically. In the meantime, you can easily reorder your favourite custom bundle from your account dashboard anytime.
Where across India do you deliver?
We deliver to over 19,000+ PIN codes across India covering metro cities, Tier 1, Tier 2, and Tier 3 towns. You can verify instant PIN code serviceability directly on the product page or at checkout.
What is your Free Shipping policy?
All orders with a subtotal of ₹999 and above qualify for Free Standard Delivery across India. For orders below ₹999, a nominal flat standard shipping fee is calculated transparently during checkout.
How long does dispatch and delivery take?
Orders placed before 2:00 PM IST on business days are dispatched within 24 to 48 hours. Metro deliveries typically arrive within 2 to 4 business days, while other regions take 4 to 6 business days.
How can I track my shipment once dispatched?
As soon as your package is handed over to our courier partner, you will receive an SMS and email notification with your live tracking number and a direct link to track your shipment in real time.
What is your return and replacement policy for food items?
Due to food safety standards, we cannot accept returns on opened pouches. However, if your order arrives damaged, unsealed, or incorrect, contact us within 48 hours of delivery with a photo, and our team will issue an immediate replacement or full refund.
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