Last Updated: May 16, 2026

Thank you for shopping with Plantly Yours. We are committed to delivering your favorite plant-based meals quickly, safely, and efficiently.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods, processing times may be slightly delayed.

2. Shipping Coverage

We currently ship across most locations in India. Delivery availability may vary depending on courier serviceability in your area.

3. Estimated Delivery Time

Estimated delivery timelines:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–8 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges will be calculated at checkout based on order value and delivery location.
  • Free shipping offers, if applicable, will be clearly displayed on the website.

5. Order Tracking

Once your order is shipped, you will receive:

  • Shipment confirmation via email/SMS
  • Tracking details and courier information

Customers can use the tracking link to monitor delivery status in real-time.

6. Packaging

All Plantly Yours products are carefully packed to maintain freshness and product safety during transit.

Our freeze-dried meals are lightweight, durable, and designed for travel-friendly shipping.

7. Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Incorrect shipping address
  • Courier service disruptions
  • Natural disasters or public holidays
  • Customer unavailability at delivery location

If a package is returned due to incorrect address or failed delivery attempts, additional shipping charges may apply for re-dispatch.

8. Damaged Packages

If your order arrives damaged or tampered with:

  • Please contact us within 48 hours of delivery
  • Share clear photos/videos of the package and products

After verification, we may offer a replacement or refund as applicable.

9. International Shipping

Currently, we may not offer international shipping. For export or bulk inquiries, please contact our support team directly.

10. Contact Us

For shipping-related support or queries:

Plantly Yours
Email: support@plantlyyours.com
Website: Plantly Yours